Undercover Boss Canada S02E10 - East Side Mario's

Episode Overview

John Rothschild, the CEO of Prime Restaurants Inc., which operates over 140 casual dining spots across Canada and the U.S., including East Side Mario's, decides to go undercover to better understand the day-to-day operations of his restaurants. With the surge in family dining options, he’s concerned that East Side Mario’s is losing its appeal. However, he discovers unexpected ideas for revitalizing the brand from both employees and customers. After reconnecting with the team he once worked with, he manages to positively impact their personal lives and workplace dynamics.

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