In 1992 Chile, nine-year-old Inés is left with her grandparents while her parents are away on business. They run a hotel at the base of a ski resort, where Inés strikes up a friendship with Hanna, a teenage skier from Europe who has come to train in the country. Then, one night, Hanna vanishes. As the search for her unfolds, it gradually brings a series of concealed circumstances to light.
